Mark Hartshorn

Mark Hartshorn

Course Director

Levels 2 - 6 Tutor

Mark is an experienced counsellor, therapist, supervisor and trainer with a private counselling practice in Plymouth. He has been delivering counselling qualification courses since 2008 and has been teaching personal development for over 15 years.  He is passionate about counselling and teaching and teaches in a way that makes learning accessible to everyone.


Mark is a registered member of the British Association for Counselling and Psychotherapy.

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Jo Schroeder

Assistant Course Director Levels 4 - 6 Tutor

Jo is an integrative counsellor & supervisor working in private practice. She has been teaching with the hub since we began in 2016 and has been involved in designing our courses alongside delivering them.

Jo has a great deal of knowledge and wisdom to share, based on her extensive research and work in the therapeutic field. Jo has extensive training in group facilitation and groups greatly benefit from her passion and expertise in this area. Students regularly report that her invaluable insights have helped them enormously during their training.

She is committed to ethical practice and is a registered member of the British Association for Counselling and Psychotherapy.

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Jay Treryth

General Manager

Level 2 - 4 Tutor

Jay is a qualified psychotherapeutic counsellor working in private practice in Cornwall. He has previously worked with clients at Freshfields in Cornwall with recovering addicts and with a broad range of clients in the St Austell area. Jay is passionate about working with diversity in the counselling world and has been teaching with the Hub since 2019. Jay manages the Hub's day-to-day business processes & IT needs.

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Joyce McGrath

Level 2 - 4 Tutor

Joyce is a qualified counsellor, therapist and trainer with a great deal of experience in delivering counselling qualification training in the South West. She was a long-term trainer with Cruse Bereavement Care and other SW training organisations before joining the Hub team. Joyce works in private practice in Devon and also offers CPD training across the county.


Nathalie Clark

Level 2 - 4 Tutor

Nathalie is a Registered Member of the British Association for Counselling and Psychotherapy (BACP). She is an integrative counselling psychotherapist in private practice and has worked with clients in school, LGBT and addiction charity settings.

She is pleased to combine her past experience of delivering training and development as a Personnel Manager with her current counselling experience to enable others to reach their counselling goals.


Chloe Hale

Internal Quality Assurance

Chloe is a qualified counsellor and has a wealth of experience in the field of teaching. She oversees all of our courses and assesses the standard of teaching and assessment throughout the organisation.  Her reports are highly acclaimed by CPCAB, our awarding body.


Kate Day

Independent Complaints Reviewer

Kate is an experienced trainer, therapist and supervisor. She is also our Independent Complaints Reviewer, reviewing complaints once they have been through our internal complaints process.  Although we have never had to draw on her services to review a complaint, students can be assured that if they are unhappy with the outcome of our internal complaints procedure, it will be reviewed by an independent person.


Kirsty Kell

Level 2 & 3 Tutor

Internal Quality Assurance

Kirsty is a qualified counsellor working in private practice in Torbay. Kirsty works as a tutor in the hub and provides internal quality Assurance alongside Chloe.

Kirsty teaches Level 2 &3 groups for the Hub supporting students as they prepare to step into the diploma course.


Lori Thackham

Level 2 - 3 Tutor

Lori is a counsellor & supervisor in private practice and is passionate about counselling as a way of helping young people and adults.

Her experience includes working in primary care for the NHS, delivering counselling sessions to adults in GP surgeries and also working as a secondary school counsellor, supporting teenagers and young adults. She works with clients who have experienced anxiety, depression and trauma and teaches on levels 2 and 3.


Linda Tolliday

Level 2-3 Tutor


Linda has completed all of her training at the hub and is a qualified counsellor and tutor. She teaches on levels 2 and 3.  She runs a private practice and works at a local counselling agency.