Mark Hartshorn

Mark Hartshorn

Course Director

Levels 2 - 6 Tutor

Mark is an experienced counsellor, therapist, supervisor and trainer with a private counselling practice in Plymouth.  He has been delivering counselling qualification courses since 2008 and has been teaching personal development for over 15 years.  He is passionate about counselling and teaching and teaches in a way that makes learning accessible to everyone.


Mark is a registered member of the British Association for Counselling and Psychotherapy.

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Jo Schroeder

Assistant Course Director Levels 4 - 6 Tutor

Jo is an integrative counsellor, therapist and supervisor working in private practice. She has been teaching with the hub since 2016 and is trained to facilitate groups. 


She has a great deal of knowledge and wisdom to share, based on her extensive research and understanding of working in the field of therapy. Students regularly report that her invaluable insights have helped them enormously during their training.


She is committed ethical practice and is a registered member of the British Association for Counselling and Psychotherapy.

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Joyce McGrath

Level 2 - 4 Tutor

Joyce is a qualified counsellor, therapist and trainer with a great deal of experience in delivering counselling qualification training in the South West. She was a long-term trainer with Cruse Bereavement Care and other SW training organisations before joining the Hub team. Joyce works in private practice in Devon and also offers CPD training across the county.


Nathalie Clark

Level 2 - 4 Tutor

Nathalie is a Registered Member of the British Association for Counselling and Psychotherapy (BACP). She is an integrative counselling psychotherapist in private practice and has worked with clients in school, LGBT and addiction charity settings.

She is pleased to combine her past experience of delivering training and development as a Personnel Manager with her current counselling experience to enable others to reach their counselling goals.

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Jay Treryth

Operations Director

Level 2 - 4 Tutor


Jay is a qualified psychotherapeutic counsellor working in private practice in Cornwall. He has previously worked with clients at Freshfields in Cornwall with recovering addicts and with a counselling agency in St Austell where he gained experience of working with a wide range of clients. Jay works with Kirsty as part of  our student services. He also oversees the Hub's IT and business processes.


Michelle Lewis


Michelle assists with the behind the scenes admin at The Hub.  She deals with enrollments, accounts and payment plans as well as ​generally helping to keep everything running smoothly.  It may be Michelle that you speak to if you ring The Hub.


Chloe Hale

Internal Quality Assurance & Internal Complaints

Chloe is a qualified counsellor and has a wealth of experience in the field of teaching.  She oversees all of our courses and assesses the standard of teaching and assessment throughout the organisation.  Her reports are highly acclaimed by CPCAB, our awarding body.


Kate Day

Independent Compaints Reviewer

Kate is an experienced trainer, therapist an supervisor.  She is also our Independent Complaints Reviewer, reviewing complaints once they have been through our internal complaints process.  Although we have never had to draw on her services to review a complaint, students can be assured that if they are unahppy with the outcome of our internal complaints procedure, it will be reviewed by an independent person.


Kirsty Kell

Level 2 Tutor

Internal Quality Assurance

Student Services

Kirsty is a qualified counsellor working in private practice in Torbay. Kisrty works as a tutor in the hub and provides internal quality insurance alongside Chloe. Kirsty works to support all our students during their training.